Get in Touch With Us
If something on this site has caught your attention — a question about how we review casinos, a detail that looks off, or an idea you think we should cover — we want to hear from you. This page explains the best way to reach the Real Money Casino team and what happens once you do.
How to Reach Us
Email is the most direct route to our team. Every message is read by a real person, and we aim to respond within two working days. You can write to us at [email protected].
To help us get your message to the right person quickly, a short explanation of what your enquiry is about goes a long way. You do not need to write at length — a sentence or two about the subject is enough to make sure we respond usefully.
What You Can Contact Us About
We receive messages on a wide range of subjects. Here are the most common reasons readers get in touch:
- Questions about our reviews — If you want to understand how we assessed a particular casino, what a rating reflects, or why a site appears where it does in our rankings, ask us directly.
- Corrections and factual updates — We take accuracy seriously. If something in our content looks out of date or incorrect — a bonus figure, a payment method, a licence detail — please flag it. We review and update our pages regularly, and reader tips help us keep on top of changes in a fast-moving industry.
- Content suggestions — There may be a topic, a casino type or a question you would like us to cover that we have not addressed yet. We genuinely consider reader input when planning new content.
- Responsible gambling concerns — If you or someone close to you is finding it hard to keep gambling under control, mention it in your message and we will point you towards appropriate support. You can also reach the National Problem Gambling Helpline at 1-800-522-4700, available 24 hours a day, or visit the National Council on Problem Gambling at ncpgambling.org.
- Commercial and partnership enquiries — If you represent a casino operator or an affiliated organisation and would like to discuss how we work with partners, introduce yourself and outline what you have in mind. We assess all commercial relationships independently; they do not influence how casinos are ranked or reviewed on this site.
- General feedback — Positive or negative, we want to know what readers think. If something on the site helped you make a better-informed decision, or if something fell short, tell us.
What Happens After You Write to Us
When your message arrives, it is read and directed to the appropriate member of the team. We do not send automated holding replies in place of a real answer. Our target is to respond within two working days. During particularly busy periods it may take a little longer, but we will always follow up.
If your message is about a factual error, we will investigate it against the sources we used and update the relevant page if a correction is warranted. Where we make a material change based on reader feedback, we note the update at the top of the affected page.
A Note on How We Work
Real Money Casino is an independent comparison site covering online casinos available to residents of the United States. Our focus is on casinos that offer fast, reliable payouts — because that is one of the most practical questions US players face when choosing where to play.
Every casino we review is assessed on publicly available information: licensing and regulatory status, the banking methods supported, payout processing times, bonus terms, game fairness standards and the security measures in place. We research and verify; we do not claim to have deposited or withdrawn funds at any site we cover. Ratings are editorial assessments, not customer-review aggregates.
Our revenue comes partly from referral arrangements with operators. Those commercial relationships do not determine rankings or editorial conclusions — a site's position in our lists reflects our assessment of its qualities for US players, not the size of any commercial arrangement. We mention this because we think readers deserve to know.
Responsible Gambling Resources
Online casino gambling is legal in a limited number of US states, and eligibility depends on both age and physical location. Most licensed platforms require players to be at least 21 years old and physically present within a regulated state to place real-money wagers. If you are unsure whether online gambling is permitted where you are, check your state's gaming regulator before signing up anywhere.
Gambling should be a form of entertainment, not a way to generate income. If it stops being enjoyable, or if you find yourself spending more than you intended, the following organisations offer free and confidential support:
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- National Council on Problem Gambling: ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
All licensed online casinos in regulated US states are required to offer responsible gambling tools — including deposit limits, session time limits and self-exclusion programmes. We encourage every player to set those limits before they start, not after.
Thank You for Reading
Whether you found what you were looking for or have a question we have not answered, we appreciate you taking the time to visit this page. Good comparison content takes effort to get right, and reader feedback — corrections, suggestions and honest reactions — is a genuine part of how we improve it.
We look forward to hearing from you.